The offsite that fixed six months of tension
A support lead in Nairobi describes the team offsite in Lisbon that resolved tensions no video call could, and what they planned, deliberately, to make it work.
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Everyone claims to be async now, and most teams still wait on each other all day. Lucía and a product manager in Berlin work out what asynchronous communication really requires, and which conversations should never be a document.
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A support lead in Nairobi describes the team offsite in Lisbon that resolved tensions no video call could, and what they planned, deliberately, to make it work.