Silence is a number too
Desmond explains why the pause after you name a price does more work than the price itself, with three deals from his career where saying nothing changed the outcome.
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A cafe owner in Austin has been handed a 30 percent rent increase at renewal and is convinced she has no choice. Desmond walks through the leverage she actually holds, and the conversation she ends up having.
The one-page proposal template is on the show page for anyone facing a renewal.
Desmond explains why the pause after you name a price does more work than the price itself, with three deals from his career where saying nothing changed the outcome.